Reach

Application forms that decide and route

Multi-step forms on your own domain, with a live lender decision in the middle, routing shown as plain rules and every lead delivered to your CRM.

The form builder: five steps listed on the left and a phone preview on the right asking how much the applicant would like to borrow

What it does

A question or two at a time

Tiles, amounts, dates and an address lookup, a question or two on each screen, built for a phone and usable one-handed.

A decision in the middle

The form can ask a lender’s system for a decision while the applicant waits, then send them on by the answer.

Routing as rules

Who goes where is a short list of plain rules, first match wins. Try an example person and see their path before anything is live.

Consent with its wording

Marketing consent is asked channel by channel and kept with the exact wording shown and the time.

Nothing lost

Progress survives a refresh. An unfinished application is kept and can be followed up. A delivery that fails is retried, then listed for you.

A homeowner asks for £25,000

Your rules say homeowners asking for £20,000 or more go to the lender for a decision. Sam is one. The form says it is finding Sam’s options for a few seconds while the lender answers, then shows “Your options are ready”.

A tenant asking for the same amount matches neither lender rule, so their details go to your own team and they are told to expect a call. Both paths are the same three rules on the Routing tab.

Routing rules in plain words, first match wins, and a box that shows where a homeowner asking for £25,000 would go

A secured-loan applicant stops at step three

Sam gives a name, an email and a mobile, then closes the page with three questions left. The application is kept as unfinished. An hour later a text arrives with a personal link that opens the form on the step Sam left.

The forms report counts it: 96 left unfinished this month, 22 brought back.

A forms report: 1,240 views, 610 started, 284 completed and 22 recovered, above the text that brings an applicant back to where they stopped

What you see in the report

Views, started, completed
Each as a share of the stage before.
Unfinished and recovered
Applications left part-way, and how many the follow-up brought back.
By version
The same figures for each wording you are testing.
Decisions and deliveries
Accepted, declined, delivered and failed, with every call logged.
Customers
Applicants your CRM later marked as a sale.

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