Re-engage

One tap brings a quiet lead back

The leads your team could not reach get one link by text or email. They say whether they are still looking and when to call, with nothing to retype.

The one-tap page on a phone: still looking for a £15,000 loan, yes or no, when is best to call, and one Confirm button, beside the text that led to it

What it does

A personal link

Each person’s link opens a small page in your brand, with their name and what they applied for already there.

Three questions at most

Still looking? Is the amount still about right? When is best to call? One button.

A call booked

The chosen time goes to your team by email and to your CRM or dialler. A reminder text can go to the customer ten minutes before.

Reply with a time

A lead marked no answer can be texted to ask when suits. A reply such as “after 6pm” is read and booked.

The chase stops

Every sequence chasing that person stops the moment they answer, yes or no.

1,200 leads nobody could reach

Your dialler has 1,200 leads that never picked up. You send each a text with their link. 264 tap it. 118 say they are still looking, and 86 of those choose a time to be called.

The 97 who say they are no longer looking are marked so, and your dialler can stop trying them. The report then shows how many of the still-looking your team went on to reach.

A reactivation report: 1,200 links sent, 264 tapped, 118 still looking, 97 not looking, 86 calls booked and 61 reached

“After 6pm”

Sam applied at lunchtime and could not answer at work. Your CRM marks the lead no answer, and a text asks when would suit. Sam replies “after 6pm”.

The reply is read as a time and booked for that evening. Your team sees it on the Callbacks list, and ten minutes before, Sam gets a text saying who will call and from which number.

A list of booked callbacks with the time, the person and the words they replied with, and the reminder text sent ten minutes before the call

What you see in the report

Sent and delivered
The messages that carried a link.
Tapped
As a share of sent.
Still looking, not looking
As a share of those who tapped.
Call booked and reached
As a share of still looking. Reached is what your team did next.
Callbacks
Bookings day by day, and the reminders sent.

How many of your leads never picked up?

Fourteen days with your own data. No card needed.

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